You can report a repair in the following ways:
By telephone: phone our repairs call center on 0800 316 88 39
By letter: write to us at Tor House, St Peter's Quay, Totnes, TQ9 5SH
In person: call in to our head office during normal office hours
Online: please click here to use our online repairs reporting system
By email: the repairs email address is repairs@torhomes.com
By fax: on 01803 869636
To report a repair out of normal working hours: 0800 316 88 39
We aim to provide you with an efficient and responsive repairs service for the wide variety of repair orders we receive. Some repairs are more urgent than others and to make sure we deal with the more urgent jobs first we give each repair a priority code.
To view these priority definitions, please see page 22 of the Tenants Handbook 2007 by clicking on the link below
